Over the last five years, companies like Microsoft, IBM, Google, and Amazon have delivered amazing chatbot frameworks, providing tools like Microsoft Bot Framework, IBM Watson Conversation, Google API ...

No, this is not about whether you want your virtual agent to understand English slang, the subjunctive tense in Spanish or even the dozens of ways to say “I” in Japanese. In fact, the programming ...

With the advent and rise of chatbots, we are starting to see them utilize artificial intelligence — especially machine learning — to accomplish tasks, at scale, that cannot be matched by a team of ...

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