Two years after it was it was acquire by Cisco, ThousandEyes’ intelligent network software is now at the heart of the networking giant’s strategy to predict and fix network problems before they cause ...
Forbes contributors publish independent expert analyses and insights. Dr. Lance B. Eliot is a world-renowned AI scientist and consultant. In today’s column, I am continuing my ongoing coverage of ...
Many school districts and policymakers are stepping up efforts to teach students the skills they need to be prepared for the jobs of the future. One big area of focus is STEM. Jobs in science, ...
The days of routine query handling in the call center are coming to an end. The next step is to operate the call center as a problem solving unit using network judgment techniques. Some years ago when ...
"There should be no routine, stereotyped training. Training must be problem-solving oriented. Each individual may be skilled in solving different problems, but others should learn from one who is ...
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